‘Personal information’ is defined in the Privacy Act 1988 (Cth) to mean any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
The amount and type of information we collect from you when you use our website or contact us online will depend upon your use of the facilities and services available through our website or otherwise available online. However, the only personal information which we collect about you when you use our website or contact us online is what you tell us about yourself, such as when you complete an online subscription form to our publications, alerts and newsletters, when you accept an invitation to attend a seminar or function, or complete one of our online forms, including through our marketing campaigns, or information you provide to us when you send us an email.
How we hold personal information
We hold personal information in hardcopy files and in electronic form, and take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
We store hardcopy files in offices, cupboards and compactuses within an access controlled premises. Under our records managements system, access to files is appropriately limited.
We store electronic records within our own secure network and through third party data storage providers. Personal information within our network is password protected and access is appropriately limited.
The purposes for which we collect, hold, use and disclose personal information –
- We collect, hold, use and disclose personal information for the purposes for which it was collected, related purposes, and other purposes including:
- providing the services that our clients have requested;
- maintaining, managing and developing our relationship with clients and potential clients;
- marketing our services, administering and operating our online subscriptions and providing you with information about legal developments and other services that you have requested or that may be of interest to you;
- assessing and considering applications from prospective employees, contractors and service providers;
- developing and managing relationships with our employees, contractors and service providers;
- managing insurance;
- conducting further searches and enquiries regarding the information you have provided to us or more generally to collect additional personal information about you or your associates for our regulatory or prudential purposes;
- complying with our legal and regulatory obligations; and
- to otherwise carry out our functions as professional legal service providers.
Access to your personal information
You have a right to request access to personal information that we hold about you and request its correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. You may do so by contacting our Privacy Officer at the details below. We will respond to all requests for access to or correction of personal information within a reasonable period.
If you would like to complain about a breach of the Australian Privacy Principles, you may contact our Privacy Officer at the details below.
We will respond to complaints within a reasonable period of time (usually 30 days).
If you disagree with our decision, you may refer your complaint to the Office of the Australian Information Commissioner by visiting www.oaic.gov.au, calling 1300 363 992 or by emailing firstname.lastname@example.org.
If you would like more information about the way we manage personal information, would like to request access to or correction of personal information that we hold about you, or wish to make a complaint, please contact our Privacy Officer by either:
Email – email@example.com
Post – Attention “Privacy Officer” PO Box 2003 Ascot Qld 4007 or
Telephone – (07) 3260 5189